“I need more patients.”
Most clinics that say this already have them.
They wrote to you. Last night, or two years ago. Nobody answered.
See it work on your own clinic
Whatever a prospect sends you at 9 PM, Thiasotis answers before she opens another tab. Enter your name and email below and you'll receive the exact reply your lead would have received — in your inbox, in under a minute.
The clock starts when you hit send.
It's in your inbox now. That's what a lead who found you at 9 PM would have read before she closed the tab.
The whole thing, in six minutes
What this actually costs you
It's 8:40 on a Tuesday. You're in room two, halfway through a filler appointment, phone face-down in the drawer.
8:41 PMA woman fills out your contact form. She's been thinking about this for two years. She read every review. She looked at your before-and-afters twice. She's not shopping. She's ready.
8:52 PMShe opens Instagram and messages two other clinics. Not because she doesn't want you — because she doesn't know if you're still open, and asking three costs her nothing.
9:15 PMOne of them replies. Two sentences, nothing special. But a human name, and a question about what she's looking for.
9:16 PMShe answers. Now she's in a conversation — and you're a tab she hasn't closed yet. You still don't know she exists.
Next morningYour front desk sees the form. Calls at 10:40 — voicemail, she's at work. Texts at 2. She reads it in the parking lot and doesn't reply, because she booked at 9:20 last night and it would be awkward to say so.
Six weeks laterShe's back at that clinic for her second appointment. She'll go every three months for the next four years.
On your side, she's a row in a spreadsheet marked no response.
Here's the part nobody adds up.
Nothing went wrong. Your marketing worked — she found you, she wanted you, she raised her hand. You paid for that. The ad, the click, the front desk time. All of it spent before she ever typed her name.
Then you lost her in the eleven minutes between 8:41 and 8:52.
$27,404
One of her per week, for a year, at the average medspa visit of $527 (AmSpa, 2024) — counting each one only once, as if she'd never have come back a second time.
So pick your own number and pick it now. How many of her happened last month? Two? Four? One a week?
Then open your booking system and count the rows that say no response. Every one of those is her, on a different night. Some of them from last week. Some from two years ago, still sitting there with a name, a number, and a treatment they asked about.
You can stop counting and start recovering them. Fifteen minutes is enough to know whether your list is worth running.
Book fifteen minutesWe went and looked
We reviewed sixty-nine medspas across two US markets, one site at a time — booking tools, contact forms, chat widgets, the lot. Here is the detailed breakdown of twenty-six of them.
had no way to answer a patient once the team went home.
What each of them is running
Every one of them has a way for a patient to reach out — not one has a way to answer her once the team goes home. The fifteen running chat are the closest, and a chat widget with nobody behind it is just a slower form. Based on what's visible from outside; counts overlap, since most clinics run more than one.
There is the woman who wrote at 8:41 last night and is still waiting. And there are the few hundred who wrote before her — last month, last year — who waited, gave up, and stayed in your system as rows nobody opens.
They are not two different problems. They are the same eleven minutes, repeated for as long as the clinic has been open. Every unanswered inquiry becomes a name on the backlog, and the backlog grows at exactly the rate the front door leaks.
Same cause, two timeframes. Which is why we do not sell two things.
We can tell you in one call where your clinic sits against the sixty-nine we reviewed — and what it is costing you.
Find out where you standTotal Lead Coverage
This isn't software you log into. We do the work — writing the sequences, running the campaign, watching the inbox — and the reason it costs less than an agency is that a system does the labour, not a room full of people.
We go back through everyone you've lost
You send us the contacts who stopped coming. We write a sequence for your clinic — not a template with your name pasted in — and we run it. No discount spam. This is the part that pays for itself first.
Nobody new joins that list
Every inquiry that arrives — form, email, Instagram — gets a real answer in under a minute, seven days a week, then five days of follow-up. This is why the backlog doesn't rebuild itself while you're in a treatment room.
We show you the number
Who came back, what they booked, what it was worth. If it isn't working, you'll see it before we tell you.
Done by us, by hand
Consent capture, opt-out on every message, a business associate agreement signed before we touch a record, and a separate sending domain so your appointment confirmations stay untouched. Nothing changes in your booking software. No setup fee.
One booking at your average visit covers the month. That's the entire argument — we're not going to promise you a multiple.
No setup fee, no contract, and the first thing we do is work your backlog.
Start the thirty daysThe part that should make this easy
Give us thirty days. If not one appointment comes out of it — from your old list or from a new inquiry — we refund the month in full. Not a credit. The money back.
We can offer that because we've seen what an idle list does when somebody finally works it. If yours turns out to be the exception, you shouldn't be the one paying to find out.
The worst case is that you find out for free.
Book fifteen minutesBefore you book the call
No. There's nothing to log into and nothing to configure. We write the sequences, run the campaign, and watch the inbox. You get an email once a month with what came out of it.
If you want a dashboard, we're the wrong choice — there are good tools for that, and they're cheaper.
It writes the first reply and keeps the conversation warm until someone on your team picks it up. The moment there's a real conversation, that's yours.
It never gives medical advice, never diagnoses, and never quotes a price you haven't approved. If a question goes past what it should handle, it says so and hands off.
We sign a business associate agreement before touching a single record. Every message carries an opt-out, consent is captured and logged, and we don't put clinical detail into automated messages.
We'll also tell you plainly on the call which parts need your own attorney's sign-off — some of it depends on how consent was collected before we arrived.
It would, done carelessly. That's why we run the reactivation from a separate sending domain — never the one your appointment confirmations go out on — and why we verify the list and warm the domain first.
This is the step most people skip, and it's why we ask for the list five days ahead instead of running it the same afternoon.
It sits on top of whatever you already use. A plain contact form works too. You don't migrate anything.
Then the backlog isn't where your money is, and we'll say so on the call rather than run it anyway. We can still cover the new inquiries — but the guarantee is built around volume, so we'd talk about that honestly first.
We stop at the end of the month you've paid for. No contract, no notice period, no exit call. Your list and your data are yours — we send them over and delete our copies.
Anything we didn't cover here, ask us directly. If this isn't right for your clinic, we'll say so on the call.
Ask us the restThirty days. $397. No contract, no setup fee. If nobody books, you're refunded — so the worst case is that you find out for free.
Fifteen minutes on a call and you'll know whether this is worth doing on your list. If it isn't, we'll tell you.
Book fifteen minutesOr run the demo again and send yourself another reply.